Petit Palais Hotel De Charme Milan

Great location, spacious rooms, polite staff, clean hotel, cozy atmosphere, friendly receptionists.

Nothing, no complaints at all.

Interior full of antiques, like a chic film mansion. Rich, high-quality breakfast. Personnel met additional room demands and helped with concierge service. Good neighborhood to explore from. Quiet for a city center hotel. 👌

We were very pleased with our stay at this charming hotel. The location was perfect, just a short walk away from the city's main attractions. The staff were incredibly friendly and accommodating, going above and beyond to make our stay comfortable. We were especially impressed with the reception staff who helped us with our train tickets. The rooms were spacious and the beds were incredibly comfortable, ensuring a good night's sleep. Additionally, the hotel had a beautiful reading room and courtyard where we could relax and unwind after a day of exploring.

We highly recommend this hotel to anyone looking for a comfortable and luxurious stay.

I stayed at this luxurious 4-star hotel and had a fantastic experience. The location was perfect, just a short walk from a famous cathedral. The staff were friendly and always ready to help with anything I needed. They even upgraded me to a spacious suite on the third floor, which was clean and comfortable. I loved the little touches like the tea/coffee making facilities and the weather forecast card left in my room. Despite being in a city center, the hotel was surprisingly quiet, allowing for a peaceful night's sleep.

I highly recommend this hotel to families.

The hotel is conveniently located within walking distance of various interesting areas in Milan, including the Duomo. You can easily explore the city without the need for public transportation. The rooms are spacious and nicely furnished, giving off a charming and classical vibe. The staff takes customer care seriously, offering drinks during check-in and check-out. The hotel also provides free ADSL, making it convenient for those who need to stay connected.

The road traffic noise can be quite bothersome, even with double glazing. The ambulances heading to the nearby A&E can disrupt tranquility, causing some inconvenience for light sleepers.

Convenient location to major attractions, 10-15 minutes away. Friendly and helpful staff. Upgraded to spacious and clean suite with tea/coffee making facilities and a fridge. Surprisingly quiet for a city center hotel. Easy access to public transport.

The staff at the hotel were very professional and friendly, providing excellent service throughout my stay. The rooms were well-decorated and clean, offering a comfortable and pleasant environment. The location of the hotel was also convenient, with easy access to key attractions and amenities in the city.

There were a few negative aspects that affected my overall experience. The room was quite dark, difficult to work or read comfortably.

The hotel is conveniently located close to the centre of Milan, providing easy access to all the big sights and Italian train station. The rooms are beautifully decorated with attention to detail, offering a charming French decor. The staff is polite and accommodating, providing excellent service. The breakfast has a nice Italian selection, and the wifi is fast. The hotel also has a cozy lobby with a bar and books on Milan, creating a pleasant atmosphere for guests to relax in.

There is a sense of lethargy and lack of enthusiasm among the staff, resulting in poor attention to customer complaints.